Effective Date: August 3, 2026
Thank you for shopping with Sajaoo.in. We are committed to delivering your orders safely and on time. Please read our Shipping & Delivery Policy to understand how we process and ship your orders.
1. Order Processing
- Orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During festive seasons, sales, or high-demand periods, processing may take slightly longer.
2. Shipping Time
Estimated delivery timelines are:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Areas: 5–10 business days
Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- We may offer free shipping on selected products or promotional campaigns.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation via email or SMS containing your tracking number and courier details, allowing you to track your shipment.
5. Delivery Attempts
Our courier partners will make delivery attempts according to their policies. If delivery cannot be completed because of an incorrect address, the recipient's unavailability, or failure to respond, the order may be returned to us.
6. Delivery Address
Please ensure that your shipping address, phone number, and other delivery details are accurate before placing your order. Sajaoo.in is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
7. Damaged or Missing Items
If your package arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving the order. Include your order number and clear photos of the package and products to help us investigate and resolve the issue.
8. Delayed Deliveries
While we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including natural disasters, transportation disruptions, government restrictions, or courier-related issues. We appreciate your patience in such situations.
9. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Sajaoo.in
Email: support@sajaoo.in (replace if different)
Website: https://sajaoo.in
Thank you for choosing Sajaoo.in. We appreciate your trust and are committed to providing a smooth and reliable shopping experience.